Non-Violent Crisis Intervention Training Program
Employee Resources (employee intranet)
Do you know how to take control in an out‐of‐control‐situation?
Would you react with confidence and security instead of fear and confusion?
This is an opportunity to earn from 6 to 9 hours of credit! An opportunity to learn! Take part in the
Nonviolent Crisis Intervention Training Program. Learn how to prevent disruptive behavior as well as
diffuse potentially dangerous situations while protecting yourself and others.
If someone in your care became disruptive or assaultive—what would you do?
→ It’s difficult to predict exactly how you might respond during a crisis. Yet, in the education arena, you
face challenging behavior and potentially dangerous situations every day. How you respond greatly
determines the safety of everyone involved—and profoundly impacts the relationships with those
around you. Are you prepared?
→ The Nonviolent Crisis Intervention® program, developed by the Crisis Prevention Institute (CPI), not
only teaches staff to respond effectively to the warning signs that someone is beginning to lose
control, but also addresses how staff can deal with their own stress, anxieties, and emotions when
confronted with these challenging situations.
→ You can learn how to take control of an out‐of‐control situation. Any type of crisis incident—from a
verbal outburst to physical aggression—is an unsettling experience for everyone involved. Human
service providers who are responsible for the safety of others as well as their own staff are especially
likely to feel frightened, confused, and worst of all, wondering: “What could I have done to prevent
this from happening?” In fact, staff’s own attitudes, fears, and anxieties can greatly influence whether
a crisis is prevented or further escalates.
Training Description & Schedule(.pdf) New for 2012-2013
Register with Curriculum and Professional Learning for a Training class
Contact Information
Jennifer McCain, Loss Control Specialist 
916.686.7797 x7253
Vanessa Sibley, Loss Control Specialist 
916.686.7797 x7239
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